Excellent service, products, and store. Almost like having new boots custom fit. It's been a 10 year hunt for boots with a high enough arch and width. I guess they make custom fit items too. Only the highest quality materials used. Boot stock is not ordered in. They make them themselves. Long term employees says a lot about their commitment to their community. Just wish I didn't have to go 1500 miles to get them. I'll be back someday.